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A Service Funded By:

 
Call 0845 601 8598 to arrange a session with our advisers

To get ahead today you really must keep your skills up-to-date. All adults (aged 20 and over) in England are entitled to free information and advice help them get back into learning.

We offer you the opportunity to see an adviser for a one-to-one session to discuss your individual needs for work and learning issues.

nextstep Berkshire offices throughout Berkshire
nextstep Reading Office

nextstep Reading office
25 Kings Road
Reading RG1 3AR
(next to Reading Library)


Benefits of using nextstep One-Stop Centres:

• Outreach service in 30 venues on a regular basis
• CV design
• Interview preparation
• Access to a range of diagnostic assessments
• Free computer and internet access
• NARIC assessment for overseas qualifications
• College and University course information
• Support with UCAS application online
• UKOnline Centres
• Bi-lingual staff Urdu/Punjabi/Somali/German/Italian

See 'Contact Us' page for opening hours.
nextstep Maidenhead Office

nextstep Maidenhead Office
CfBT Advice and Guidance Ltd
1st Floor, 69 High Street
Maidenhead
Berks SL6 1JX
nextstep Slough Office

nextstep Slough Office
Thames Valley Community Centre
The Green, Chalvey
Slough SL1 2SP

We also deliver our services at many outreach venues, and together with our nextstep Berkshire provider network we cover a large percentage of the county. To find a venue near you use the 'Find help near you link' on the right, or at the bottom of this page.
Face-to-face advice at NO CHARGEIf you have few qualifications you are entitled to free face-to-face advice at a local centre.
If you have few qualifications (below NVQ level 2 or GCSE A-C standard) you are entitled to free face-to-face advice at a local advice centre.

You can choose a centre that is conveniently located, or one that specialises in a particular client group (such as refugees or people with disabilities).

Your adviser will help you to choose a course, sort out the funding and get a place. They will answer your questions about the course and the benefits that it will bring.

All of the agencies providing information and advice through the nextstep Berkshire provider network are accredited (or working towards accreditation) to the nationally recognised Matrix quality standard.

They support the National IAG Board principles of service delivery and the Guidance Council Code of Principles.

Minimum response times
Our service delivery agencies seek to achieve the following minimum response times:

• 24 hour response to requests for information;
• signposting to alternative sources of IAG, within 24 hours of an original enquiry;
• 3 working days to seek information that is not readily available;
• 5 working days to arrange appointments for advice.

We value your feedback on the quality and effectiveness of our services. Our suggestions and complaints procedure is designed to invite your feedback. We are keen to address the issue(s) you raise, learn from the experience and use this to improve our services in the future.

The Managing Agent for nextstep Berkshire is CfBT Advice and Guidance

Disclaimer | Last updated: 22 January 2008